I-Spy / Nation Web Presence

 

       I.            Web Site Requirements

The requirements are a brief overview of the features the web site will provide. The ‘sections’ below encompass the potential areas of revenue.

                              1.            Tourism

It is important that I-Spy and Nation reach a customer base outside the local area. These are some methods in which this can be achieved.

                                                      a.            Multilingual Web Design

Stage 1: The web site will be designed so it can be translated easily into any language. Localization settings will be retrieved from the client browser.

Stage 6: Translated version of the site to Japanese & Spanish

As needed: Additional languages.

                                                      b.            Nearby hotels and local businesses

Stage 1: A single page describing nearby hotels and business.

Stage 4: Broadened details of the business pages. [The goal is to entice tourists into using the I-Spy site as a Seattle resource, hence increasing site traffic leading to greater visitation to the club.]

Stage 6: Leased web advertising space to businesses. [It is important to keep business to the local area. Too wide of a market will saturate the useful information and negate the positive impact intended for the club.]

As requested: Internet services, including performing sales, offered to businesses.

                                                      c.            Car rentals, taxi services, and public transportation

Stage 1: A single page of local transportation information.

                                                      d.            Merchandise sales

Stage 3: A merchandise line for I-Spy and Nation. [Mugs, T-shirts, etc]

Stage 4: A page where this merchandise can be purchased. [This is an excellent marketing tool for the club and a good way to offset the cost of the web site]

                              2.            I-Spy Events

I-Spy is supported by a multitude of events that pass through the club on a regular basis. It is important to keep the current customer base informed of the schedule as well as provide information and easy access to new or infrequent customers.

                                                      a.            I-Spy Calendar

Stage 1: A manually updated page describing the upcoming events.

Stage 2: Administration feature – Site is able to handle all scheduling on the fly. This includes a booking agent view and a customer view of the upcoming schedule.

Stage 5: Automated links to bands and performers. [Up to this point, links will have to be created manually]

                                                      b.            Ticket Pricing, sales, availability, and reservations

Stage 1: As a part of the calendar, the prices will be listed next to the show dates

Stage 4: Administration: Printed pre-paid customer lists can be generated for the door.

Stage 4: Sell will-call tickets.

                                                      c.            Event Merchandise sales

Stage 3: A page explaining that bands may sell items on the site prior to a gig at I-Spy or Nation

Stage 4: Manually create merchandise pages for upcoming performances. I-Spy does not handle any payments or delivery of goods. [Small setup fee]

Stage 6: I-Spy offers sales and shipping [setup fee & small percentage]

                                                      d.            Reviews

Stage 1: Links to entertainment reviews as they are found.

Stage 2: Sorted by date. Customer’s show reviews.

Stage 3: Sort-able list of artists and show reviews.

                              3.            Dining

Nation is supported by a restaurant and a comfortable / hip environment. It is important for customers to feel comfortable and well kept, while a variety of performers keep the atmosphere alive.

                                                      a.            Menu

Stage 1: A simple menu page, including prices and specials

                                                      b.            Reservations

Stage 1: A page with contact information

                                                      c.            Nation Calendar

Stage 1: A manually updated page describing the upcoming events.

Stage 5: Automated links to bands and performers. [Up to this point, links will have to be created manually]

                                                      d.            Reviews

Stage 1: Food and drink reviews as they are found.

Stage 2: Sorted by date; Customer food and drink reviews.

                              4.            Web Community

A web community provides customers with a place to experience the club atmosphere outside the club, and allows I-Spy / Nation with a greater opportunity to know the customer base in detail. It is a good opportunity for the web site to become profitable. Nation has been given an opportunity with the unfortunate loss of the Speakeasy Café. Currently, Seattle is without this type of service. It is not the intention of this document to imply that I-Spy or Nation can fill this void, but rather partially answer the market demand by shading the area between Internet enthusiasts and club goers.

                                                      a.            Detailed customer profile

                                                                                                      1.            Automated email calendar updates and news

Stage 2: Hook the customer profile to automated updates. Send monthly or weekly calendars as requested.

Stage 4: The customer can request e-mail when a particular artist is playing, or by specific date.

                                                                                                      2.            Personal Information

Stage 2: Collect information for sort-able local user database.

Stage 3: Added (searchable) customer information.

                                                      b.            Live chat and email ($2 a month service fee)

Stage 2: Local user mail between accounts. Automated user creation and identity verification.

Stage 3: User chat among client machines

Stage 6: Administration utilities for POP mail and ispynation.com customer accounts.

Stage 6: Act as a POP server and mail collection point [extra fee]

                                                                                                      1.            User Search (as permitted by security)

Stage 3: User search for friends and club goers.

                                                                                                      2.            Access to the I-Spy / Nation Web Cam

Stage 7: Install a web cam and computer in Nation.

As desired: Install a web cam in I-Spy.

                                                                                                      3.            Chat computer located in club

Stage 7: Allow limited [free] chat access from Nation.

As desired: Add more terminals.

 

                              5.            Booking

Booking the clubs will always be done manually. However, some tools will be added to help the customers be aware of the schedule as well as help the booking agent maintain an accurate and timely schedule. It is also the goal of the site to advertise leasing the club for privately held events.

                                                      a.            Private Events

                                                                                                      1.            Virtual Tour of facilities

Stage 1: Various images of the facilities.

Stage 4: An interactive walk-through of the rooms. Several pages describing capacity and suggested uses.

Stage 6: A 3-D look of the main room(s).

                                                                                                      2.            Contact, capacity, availability, and pricing and other information

Stage 1: A page giving all available information.

Stage 5: A page which automatically shows available dates

                                                      b.            Entertainment (Bands, DJ’s, and other stage acts)

                                                                                                      1.            Contact information

Stage 1: A page giving all available information.

Stage 5: A page which automatically shows show times.

                                                      c.            Administration

Stage 2: Site is able to handle all date scheduling on the fly. This includes a booking agent view and a customer view of the upcoming schedule.

Stage 5: Site can handle scheduling show times on the fly.

 

     II.            Implementation Schedule and Assignments

                              1.            Establish Web presence – Stage 1

                                                      a.            Page describing nearby hotels and business.

                                                      b.            Page describing local transportation information.

                                                      c.            A manually updated page describing the upcoming events (I-Spy / Nation calendar)

                                                                                                      1.            Prices listed next to the show dates.

                                                      d.            Links to entertainment and food reviews as they are found.

                                                      e.            Page containing the menu, including prices and specials.

                                                        f.            Page with contact information for diner reservations.

                                                      g.            Page – Private party leasing.

                                                                                                      1.            Various images of the facilities

                                                                                                      2.            Leasing and contact information.

                                                      h.            Page with entertainment / artist booking information.

                              2.            Establish ‘no fee’ Community- Stage 2

                                                      a.            Site handles all scheduling on the fly. This includes a booking agent view and a customer view of the upcoming schedule.

                                                      b.            Customer profile to automate updates. Collect customer email information for sort-able local user database. Automated user creation and identity verification.

                                                      c.            Send monthly or weekly calendars as requested by customers.

                                                      d.            Implement customer show reviews, sorted by date.

                                                      e.            Implement customer food and drink reviews, sorted by date.

                              3.            Establish paying Community – Stage 3

                                                      a.            Local user mail between customer accounts.

                                                      b.            Implement accepting Credit card payments.

                                                      c.            Move hardware to co-hosting location.

                                                      d.            User chat.

                                                      e.            User Search engine to look for other user details.

                                                        f.            Sort-able list of artists and show reviews.

                                                      g.            A merchandise line for I-Spy and Nation. [Mugs, T-shirts, etc]

                                                      h.            Page explaining that bands may sell items on the site prior to a gig at I-Spy or Nation.

                              4.            Merchandising – Stage 4

                                                      a.            Broaden details of the business pages.

                                                      b.            An interactive walk-through of the rooms. Several pages describing capacity and suggested uses for private party leasing.

                                                      c.            Page where club merchandise can be purchased.

                                                      d.            Entertainer merchandise pages for upcoming performances as needed.

                                                      e.            Will-call tickets for specific events available on-line.

                                                        f.            Printed pre-paid customer lists generated for the door.

                                                      g.            Customer e-mail schedule by date or performer.

                              5.            Booking Enhancements- Stage 5

                                                      a.            Automated links to bands and performers from calendar and review pages. Both I-Spy and Nation.

                                                      b.            Booking administration: Handle available performer schedule show times/hours.

                                                      c.            Page which shows availability of space for leasing.

                              6.            Boost Business Relationships – Stage 6

                                                      a.            Translated version of the site to Japanese & Spanish

                                                      b.            Leased web advertising space to businesses.

                                                      c.            Offer sales and shipping for Performer merchandise

                                                      d.            A 3-D look of the main room(s).

                                                      e.            Administration utilities for POP mail and ispynation.com customer accounts.

                                                        f.            POP server and mail collection point

                              7.            Club integration – Stage 7

                                                      a.            Web cam and computer in Nation.

                                                      b.            Chat access from Nation.

 

  III.            Web Site Design Specifications

This section describes in detail how the site will be implemented.

(Not yet implemented)


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